Terms of service

The rules for using pitchd, in plain language.

Last updated: 30 October 2026.

Na srpskom

  1. Who provides pitchd

    pitchd is provided by Softlify doo, a limited liability company registered in the Republic of Serbia under company registration number 22088149 and tax ID 114901548, registered office Jaračkih žrtava 21/48, 15000 Šabac, Serbia, contactable at hello@pitchd.team or +381 63 395 590. In these terms, “pitchd”, “we” and “us” mean Softlify doo.

  2. Acceptance

    By creating a pitchd account or using the pitchd apps, you agree to these terms. If you do not agree, do not use the service.

  3. Who can use pitchd

    You must be at least 16 years old to create a pitchd account or use the apps. By creating an account you confirm that you are.

  4. The service

    pitchd is a tool for scheduling recreational sports activities. It does not provide the venue, the equipment, insurance, or any guarantee that a session will happen. The service is free, and we may change, pause or discontinue it; where we can, we will announce a discontinuation in advance.

  5. Taking part

    pitchd only helps organise games; it does not run them. You take part in any activity at your own risk and are responsible for your own fitness, equipment and insurance. Agreements between an organiser and players, including who pays what, are between them; pitchd is not a party to them.

  6. Account

    You are responsible for the information in your account and for activity that happens under it. Keep your sign-in credentials private. If you sign in with Google or Apple, you also agree to those providers’ own terms.

  7. Acceptable use

    Do not use pitchd to harass, defraud, or impersonate other users. Do not attempt to circumvent technical limits, scrape data not exposed to you, or interfere with the service’s operation. Organisers are responsible for the events they create; participants are responsible for showing up or declining honestly.

  8. User-generated content

    Names, locations, notes, and similar content you enter remain yours. You grant pitchd a limited licence to display that content to the people it is meant for (e.g. other members of your event). pitchd does not claim ownership of your content.

  9. Reporting content, and how we moderate it

    Everything written in pitchd is visible only to the members of the event it belongs to. If you see content that is illegal or breaks these terms, email hello@pitchd.team and say which event it concerns; a person reads every report. We may remove such content, and restrict or close the account responsible, and we will tell the affected user what we did and why, unless the law prevents it. You can reply to that message to contest the decision. We do not use automated moderation. An organiser can also remove a player or guest from their own event at any time.

  10. Payments

    pitchd does not move money between users. The cost split only shows each person’s share; settling it is between the organiser and the players.

  11. Termination

    You can delete your account from inside the app at any time. pitchd may suspend or terminate accounts that violate these terms or applicable law. On termination, identifiable data is anonymised as described in the Privacy policy.

  12. Liability

    pitchd is a free service provided as-is, without warranties of any kind, to the extent the law allows. Nothing in these terms excludes or limits our liability for damage caused intentionally or through gross negligence, for death or personal injury, or under data-protection law, nor any other liability or consumer right that cannot be excluded or limited by law.

  13. Governing law

    These terms are governed by the law of the Republic of Serbia. Disputes arising from them will be handled by the competent courts of the Republic of Serbia. If you use pitchd as a consumer resident in the European Union or the European Economic Area, this choice of law does not deprive you of the protection of the mandatory consumer-law provisions of the country where you live, and you may also bring proceedings in the courts of that country.

  14. Changes

    Material changes to these terms will be announced on this page and, where appropriate, by email to active accounts. Continued use after a change means acceptance of the updated terms.

  15. Contact

    Questions about these terms: email hello@pitchd.team, or write to Softlify doo, Jaračkih žrtava 21/48, 15000 Šabac, Serbia.